❓ What is a ticket?

A ticket is the basic unit that represents a task or to-do item. In Digitalog IMP, there are currently two types of tickets: campaign and task. A ticket includes information such as title, assignee, due date, status, and task details.

❓ What is the difference between an event and a ticket?

Events are schedule-based, while tickets are task-based. Events refer to something that happens at a specific time on the calendar, while tickets include additional info like status and priority.

❓ What is the difference between a calendar and a workspace?

A workspace is a team-based space where campaigns or tasks are created and managed. A calendar is a visual tool for managing events or ticket timelines within the workspace.

❓ Can I sync with external calendars?

Yes, Digitalog IMP supports two-way integration with Google Calendar.

❓ I didn’t receive the organization invitation email. What should I do?

Please check your spam folder. If it's still missing, request a new invite or contact [email protected]

❓ How can I share a calendar with team members?

Calendars within the same board can be shared via subscription. You can also set a calendar to private and share it with selected users only.

❓ Can I filter tickets by status or priority?

Yes, you can filter tickets by status, priority, assignee, and more.